Article 1: About These Terms

1. These terms define the contractual matters between AMBI Corporation (hereinafter referred to as "the Company"), which operates ACRY (hereinafter referred to as "the Service"), and the member users utilizing the Service (hereinafter referred to as "Users").

2. These terms constitute a standard agreement as stipulated in Article 548-2, Paragraph 1 of the Civil Code.

3. Users who utilize the Service are deemed to have agreed to the application of these terms.

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Article 2: About the Service


The Service provided by the Company refers to the following:

1. A service that allows Users to purchase products sold by the Company (including acrylic processed products and related items, but not limited to these).

2. A service where designs or images submitted by Users (hereinafter referred to as "Designs, etc.") are digitized, processed by printing, cutting, etc., onto Company-specified products (hereinafter referred to as "Processing"), and then sold to Users.

3. Other services that the Company may add in the future.

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Article 3: Member Registration

1. To use the Service, Users must complete the required registration process. Once registered, the User will be recognized as a member and gain access to the Service. In addition, Users must adhere to the following conditions. The Company reserves the right, at its discretion, to refuse or cancel registration without prior notice or approval.

a.Users must input truthful and accurate data in the registration form and submit it to the Service. False declarations or inaccurate information are not permitted.

b.Registered information must always reflect truthful and accurate content. Users must update their information as necessary if changes occur.

c.Users must provide contactable information. If the User responsible for the account changes, the information must be updated accordingly.

d.Users are responsible for managing their accounts during registration. The Service is linked with Google’s Firebase, and the Company assumes no responsibility for issues arising from system failures.

e.Users must fulfill their payment obligations without delay or default (including payment methods that may be added in the future).

f.Users shall not tamper with the Service's program, make fraudulent purchases, or engage in actions that intentionally cause harm or disruption to the Company.

g.Users must refrain from any other actions deemed inappropriate by the Company.

  2. If the Company takes measures as stated in the preceding paragraph, resulting in the User being unable to use the Service, the Company shall not bear any responsibility for damages incurred by the User unless caused by intentional misconduct or gross negligence on the part of the Company.

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Article 4: Changes to Member Information

1. If there are any changes to the name, phone number, email address, address, or designated delivery address (hereinafter referred to as "Registered Information") provided by the User during the membership registration process for the Service, the User must promptly update this information using the method prescribed by the Company.

2. The Company shall not be held liable for any damages resulting from the failure to update the Registered Information, except in cases of intentional misconduct or gross negligence on the part of the Company. Furthermore, in the event of negligence by the Company, the Company’s liability shall be limited to the maximum compensation amount stipulated in Article 17.

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Article 5: Confirmation Items

1. When placing orders for processed products through the Service, the User agrees to the following points:

a.Since orders are placed through the iOS app or web browser, the RGB colors displayed on the monitor will be converted to CMYK for processing, resulting in potential color differences.
b.The cutting precision cannot be guaranteed to be perfect, and shape differences of 5mm or less are not covered under the guarantee.
c.Processing positions are manually handled, and minor misalignments may occur.
d.Returns or exchanges due to the differences described above or due to user errors in operation cannot be accommodated.

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Article 6: Prohibition of Transfer, etc.


Users are not permitted to transfer, sell, change the name of, assign as collateral, or otherwise provide as security, in whole or in part, any rights or obligations they hold as members of the Service, beyond the scope specified by the Company in accordance with Article 7.

Article 7: Scope of Membership Rights


The individuals eligible to use the Service are limited to those who have completed member registration.

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Article 8: Temporary Suspension of the Service


The Company may temporarily suspend the Service without prior notice or approval if it determines that any of the following conditions apply:

1. Regular or emergency maintenance is being conducted.

2. The provision of the Service becomes impossible due to fire, power outages, or other incidents.

3. The provision of the Service becomes impossible due to natural disasters such as earthquakes, volcanic eruptions, floods, or tsunamis.

4. The provision of the Service becomes impossible due to wars, uprisings, riots, disturbances, labor disputes, or similar events.

5. The provision of the Service becomes impossible due to non-fulfillment of obligations by suppliers, inability to receive goods, or similar circumstances.

6. The provision of the Service becomes impossible due to communication line accidents or difficulties, including cyberterrorism.

7. Any other operational or technical reasons where the Company deems it necessary to temporarily suspend the Service.

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Article 9: Handling of Registered Information

1. Information provided to the Company in connection with registration applications, notification of changes after registration, or other use of the Service will be used solely for the purpose of providing the Service and will not be disclosed to third parties. However, this does not apply in cases stipulated in Article 24.

2. The Company may use such information to provide services to members, improve service content, promote service usage, and ensure the sound and smooth operation of the Service.

3. The Company may provide members with information (including advertisements) via email newsletters or other methods. However, if a member does not wish to receive such information, they may notify the Company in accordance with the prescribed method, and the Company will cease providing the information. Information essential for the operation of the Service cannot be suspended.

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Article 10: Product Orders

1. Unless there are exceptional circumstances, any order made through the Service with a valid member registration will be considered as a valid expression of intent and a legitimate order. For cancellations or changes after placing an order, please refer to the subsequent articles.

2. Even for a single order, depending on the number of ordered items or types of services, the products may be delivered in multiple shipments.

3. In cases where delivery of products is difficult due to reasons such as those specified in Article 8, Paragraph 5, or if long-term product restocking is not anticipated, the Company may cancel the order.

4. The Company will handle all information provided through the Service as being lawfully obtained in compliance with applicable laws, regulations, guidelines, and other legal provisions.

5. Depending on the content of the ordered design, the Company may cancel the contract even after the order has been confirmed, based on Article 19.

6. The User guarantees that the design, data, and other information (hereinafter referred to as "Processing Information") sent to the Company for processing will not infringe upon any third-party rights, including trademarks, portraits, copyrights, or any other rights. The Company will not be held responsible for any disputes, objections, or issues arising from Processing Information, including conflicts with the rights holders, except in cases of intentional misconduct or gross negligence by the Company.

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Article 11: Cancellations and Changes

1. The order will be confirmed after payment is successfully processed. Once the order is confirmed and production begins, cancellations or changes cannot be made. Depending on the payment method (including any future payment methods added), the order may be confirmed at the time of placing the order.

2. Notwithstanding the previous paragraph, cancellations or changes to the order may be possible under certain conditions and procedures prescribed by the Company.

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Article 12: Returns

1. Returns of products, including those that have been individually processed, are not accepted.

2. Returns or exchanges of products are only possible if the Company is contacted within 7 days of delivery, and the following conditions do not apply:

a. Products that have been damaged, scratched, or broken after delivery.
b. Products that have passed 7 days from the delivery date.
c. Minor issues that are typically unavoidable during the production or processing stages (e.g., delicate processing or misalignment under 5mm).
d. Damage to packaging materials such as the included boxes or OPP bags, which are intended to protect the product.

Returns and exchanges are accepted only for defective items within 7 days of delivery.
We will cover the return shipping cost.

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Article 13: Delivery of Products

1. The delivery of the product will be considered complete once it is shipped to the address based on the registered information.

2. Even if the delivery address matches the registered information, there may be instances where the recipient's name cannot be confirmed from the nameplate at the delivery address, causing the product to be returned to the Company. In such cases, re-shipping may incur additional charges as per the prescribed procedure.

3. As a general rule, delivery will be made to the address registered for delivery.

4. If the recipient does not accept delivery at the registered delivery address, or if delivery cannot be made due to other reasons, the product will be stored for a maximum of 7 days. In this case, the User will be responsible for the delivery charges as stipulated in the previous paragraph.

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Article 14: Withdrawal from Membership


If a User wishes to withdraw from the Service, they must notify the Company using the method prescribed by the Company. Withdrawal will be processed after the completion of the required procedures.

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Article 15: Payment of Fees


The payment method for fees related to the use of the Service shall be as specified separately by the Company. The User agrees to pay the total amount, including the product price, shipping fees, consumption tax, and any other fees specified by the Company, when purchasing products.

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Article 16: Outsourcing to Third Parties

1. The Company may outsource all or part of the tasks related to providing the Service to third parties.

2. In the case of outsourced products or services, including emergency situations, the delivery destination may differ.

3. In the case of outsourcing, the term "the Company" in Article 10, Paragraph 6 will be interpreted as "the outsourcing contractor," and the same provision will apply accordingly.

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Article 17: Limitation of Liability


The Company’s liability towards Users in connection with the use or inability to use the Service is limited to what is explicitly stated in these terms, and the Company shall not be liable for any other claims. Furthermore, under no circumstances will the Company’s liability for damages to Users exceed the total amount paid by the User to the Company for the use of the Service, and the Company’s liability will be limited to direct and normal damages.

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Article 18: Intellectual Property Rights

1. All intellectual property rights (including patent rights, utility model rights, design rights, trademark rights, copyrights, publicity rights, and intellectual property rights as defined in Article 2, Paragraph 2 of the Basic Law on Intellectual Property) related to the content provided through the Service (hereinafter collectively referred to as "Intellectual Property Rights") belong to the Company or the respective rights holders of the content. Additionally, the copyrights and other intellectual property rights arising from the programs included in the Service, as well as the selection or arrangement of such content, belong to the Company.

2. Any copyrights or other rights that arise from creative acts performed by the User through the Service shall remain the property of the User. However, the Company may use the processed information, including designs provided through the Service (excluding personal information such as the User’s name and contact details), for the purposes of advertising, promotion, and smooth operation of the Service.

3. In relation to the use of the processed information under the previous paragraph, the User agrees not to exercise any copyrights or moral rights of authorship against the Company.

4. The Company makes no warranties regarding the reliability, truthfulness, or legality of the processed information included in products sold by the Company. The Company shall not be held responsible for any issues related to this information.

5. The provisions of this Article shall remain valid and in effect even after the termination of these Terms due to the User’s withdrawal or other reasons.

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Article 19: Prohibited Activities

1. Users shall not engage in the following activities. The Company may, at its sole discretion, review the processing information based on whether it falls under any of the following categories, and the User agrees in advance that the Company is not obligated to provide an explanation if the information is deemed unacceptable.

a.Sending processing information, including designs that contain copyrighted materials, names, portraits, or other intellectual property (including trademarks, trade names, product markings, and intellectual property as defined in Article 2, Paragraph 1 of the Basic Law on Intellectual Property) without the permission of the rights holder, or engaging in any other activities that could lead to intellectual property infringement or other violations of laws or regulations in relation to the Service provided by the Company.
b.Actions that cause economic or emotional damage to third parties, threatening actions, invasion of reputation, privacy, or portrait rights, harassment, defamation, obscene or vulgar content, indecent behavior, content that causes discomfort, actions leading to ethnic or racial discrimination, or actions that are problematic from a logical standpoint, and providing, posting, disclosing, or sending such content through the Service or having the potential to do so.
c.Sending processing information that includes child pornography or other obscene, violent, or illegal content that may violate public order and morals, or engaging in activities that harm minors.
d.Any actions that disturb or may disturb the operation of the Service, regardless of the means used.
e.Engaging in criminal acts, actions related to criminal activity, or actions that may lead to such activities.
f.Engaging in actions that violate laws or regulations, whether intentional or due to negligence.
g.Using a credit card fraudulently to use the Service.
h.Purchasing products through the Service for resale, resale for profit, or any other commercial purpose.
i.Any other actions deemed inappropriate by the Company, as judged by the above points.

　2.Users agree to undergo review based on the preceding paragraph when contracting to send processing information to the Company.
　3.The Company respects the intellectual property rights of third parties, and users are also encouraged to respect the intellectual property rights of third parties.

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Article 20: Suspension and Deletion of Member Information

1. If the User violates the terms or spirit of the Terms of Service, or engages in inappropriate behavior as determined by the Company or its agents due to violations of the prohibited activities outlined in the previous Article, the Company may suspend or delete the relevant account.

2. This also applies in cases where the User fails to verify compliance with Paragraph 2 of the previous Article.

3. When the Company suspends or deletes a specific account, it may also delete any information, stored data, or files associated with the account and prohibit future access to such information, data, or files.

4. The Company shall not be held liable for any consequences related to the deletion of member information.

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Article 21: Changes and Discontinuation of the Service


The Company may, at its discretion, change, update, or discontinue all or part of the Service without assuming any responsibility towards Users, and without any obligation to notify. However, the Company will make reasonable efforts to notify Users prior to such changes, updates, or discontinuation.

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Article 22: Disclaimer

1. The Company shall not be held liable for any damages arising from the User's use or inability to use the Service (including lost profits, opportunity losses, etc.).

2. The Company will not be liable for damages arising from failures in communication lines, computers, system interruptions, delays, cancellations, data loss, unauthorized access to data, or any other damages related to the Service, unless caused by the Company's intentional misconduct or gross negligence. In the event of the Company's negligence, the Company will be liable, but the amount of compensation will be limited to the maximum amount as stipulated in Article 17.

3. If the User’s violation of the prohibited activities in Article 19, Paragraph 1 or any other provisions of these Terms causes damage to a third party, the Company will not be responsible for the damages to the third party or the User. Furthermore, the Company may claim compensation for damages incurred due to the violation from the User.

4. Due to the nature of the Service, delays may occur during inspection or the manufacturing process. In the event of such delays or similar incidents, the Company shall not be held liable for any damages.

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​Article 23: Exclusion of Antisocial Forces

1. When using the Service, the User represents and warrants that they do not fall under any of the following categories, and further guarantees that they will not fall under any of these categories in the future. Those who fall under any of the following categories are collectively referred to as "Antisocial Forces."

a.Organized crime groups and members of organized crime groups (yakuza).
b.Individuals who have not passed 5 years since ceasing to be a member of an organized crime group.
c.Semi-constitutive members of organized crime groups and organizations related to organized crime groups.
d.Corporate racketeers, social movement extremists, or violent groups using special intelligence.
e.Other individuals or groups equivalent to those described in the above items.

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Article 24: Disclosure of Information

1. The Company may disclose information if required by law, in response to formal inquiries from public agencies such as courts or the police, or if the Company deems it necessary to protect its rights, interests, reputation, etc.

2. If the processing information violates the rights of a third party, or if disclosure is necessary to protect the assets, rights, safety, or public interest of the Service or third parties, the Company may disclose the information.

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Article 25: Protection of Personal Information


The Service will handle personal information in accordance with the Company’s Privacy Policy.

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Article 26: Revision of the Terms

1. The Company may revise these Terms at its discretion without obtaining prior consent from Users.

2. The Company may establish supplementary terms (hereinafter referred to as "Supplementary Terms") to complement these Terms.

3. Any revision or supplementation of these Terms will become effective when the revised Terms or Supplementary Terms are published on the Service or notified through a method deemed appropriate by the Company. In such cases, the User agrees to and will comply with the revised Terms and Supplementary Terms.

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Article 27: Severability


Even if any provision of these Terms is deemed invalid or unenforceable, the remaining provisions of these Terms shall not be affected, and the provisions of these Terms will remain enforceable to the maximum extent permitted by law.

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Article 28: Governing Law and Jurisdiction

1. The formation, validity, performance, and interpretation of these Terms shall be governed by the laws of Japan, unless otherwise specified.

2. Any disputes arising from or related to the Service or these Terms shall be subject to the exclusive jurisdiction of the Osaka District Court as the court of first instance, unless otherwise specified.

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Revised on March 16, 2022